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Frequently Asked Questions

Where are the menus?

Menus are posted here and on Wednesday’s they are texted to you if you are signed up on our online ordering system. We feature three menus a healthy & clean eating menu, Whole 30 and Low Carb Menu with soups, salads, lunch, and dinners options. Substitutions of ingredients can be made to your preference.

How do I order?

Order on our online ordering system by 11:59pm on Friday for Monday or Wednesday in-store pick up or delivery.

What days will my food get delivered?

Deliveries are on Monday’s and Wednesday’s. All meals are prepaid, a confirmation text or email is sent once payment is received. For example if you wanted Monday and Friday's meal, Nala’s Kitchen will deliver your meals on Monday and Wednesday at the time specified by you.

How do I heat my meals?

All of our meals come with container labels with heating instructions. Additionally, you can click on the menu item for heating instructions and other information about the meals. For thick cut proteins heat separately and add an additional 1 and 1/2 to 2 minutes. In general all meals loosen top and heat in microwave for 1 and 1/2 to 2 minutes. Add any sauces to the last 10 seconds. *Microwaves times may vary due to watts per unit.

What if I do not want a subscription?

Pick your choices from our menu under the A La Carte section.

How do subscriptions work?

Nala's Kitchen offers subscription plans that help take the stress of cooking out of your busy life. All you need to do is set up your profile, preferences, filters online and let our site help you choose your meals. When selecting your subscription, choose between Entrees, Entrees with salads, or kids meals. Select your portion size; regular or large. With the subscription plan you'll be billed weekly. Choose how many days you would like to receive food for during the week and how many meals per day. Once you have decided on a plan proceed to your cart to review your subscription plan. Register to get started!

How do meal packs work?

Choose a day you would like have your meals delivered to you. We deliver on Monday and Wednesdays! Select your combinations of meals you would like to receive. You can choose your meals or have our site randomly select what we deliver to you. You are welcomed to order additional meal packs. Once you are done, proceed to view your cart and review your meal choices and the breakdown of your total. If you're satisfied proceed to shipping and select where you would like us to delivery your food. Or come in and say hello and pick your food up from Knockout Fitness. 20 Jefferson Ave. Unit #3 West Hartford, Connecticut 06110

Is there a deadline to order meals?

Yes, since we cook and prepare all our meals fresh, we have to have an accurate count on all ingredients. That is why we ask that all Meal Pack orders be placed by Friday before 11:59 PM EST; for the following Monday-Wednesday delivery days . If there is ever a question or issue, please call or email us to let us know!